How to Add Seats

Modified on Sun, 5 Nov, 2023 at 3:08 PM

Video Instructions

Step-By-Step Instructions

  • Login to your RefReps Instructor account (

  • There are two preferred options to add seats. 

    • Option 1: Click on the chair button located in the top right corner

    • Option 2: Click “Settings” located in the bottom left. Next click “Seats” 

  • Select the number of seats you would like to add.

  • Checkout

  • If checking out by credit/debit card, click “Add Seats” and you will be prompted through the checkout process. 
  • If you need an invoice, click the “Need An Invoice?” link below “Add Seats”. 
    • Once invoice has been submitted a RefReps Representative will be in contact with you as soon as possible regarding additional seats.

Tips and Tricks

When Should You Consider Getting More Seats?

Avg. Turn Around Time for Getting Seats: 

  • Credit/debit card checkout: Instantly
  • *Requesting Invoice: Same day

The great thing about seats on the RefReps OES is that they NEVER expire, which means that making that bulk purchase will save you in the long run, as your seats will continue to roll over until consumed.

Now, you may have already done that and you're saying, "I obviously did that, I'm already running out of seats!" and that's when I'd say to consider the following:

  • Assess WHO is making the payment 
    • Is the process lengthy or can you walk in and get it paid for in the same day (VERY IMPRESSIVE if you can haha)
  • Weighing the Bulk Purchase Discount
    • As mentioned prior, your seats never expire, so  it's important to assess whether your budget allows that confident discounted bulk seat purchase. Keeping you instructing, rather than waiting for invoices to be paid.
  • Turn-Around-Time (Invoice Submission to Seats Applied)
    • Once the invoice has been requested, it can take up to 3 business days to be provided. Consider your organizations purchasing process timeframe. Once your organization has paid the invoice, please allow up to 3 business for your seats to be applied.

Next Steps (RefReps Recommended)

  1. Add learners to your roster
  2. Assign learners their courses 
  3. Checkout learner reporting to keep up with progress 
  4. See what is available to Instructors in materials
  5. Learn your state officiating licensing process

*Avg. Turn Around time for Invoices: This is depended on purchasing organization's purchasing process. Some take longer than others and RefReps will work to match the speed of the organization interested in seats. Less than a 30 minute turn around time has been recorded for numerous organizations that have made the decision to join RefReps. Will your organization be the next?

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