How to Reset Password

Modified on Mon, 16 Sep at 1:00 AM

Video Instructions




Step-By-Step Instructions


Can't remember your password or need to create one to login?

  1. On the login Page (https://learn.refreps.com/login), is a link that says “Forgot Password”.
  2. Click this and you will be prompted to input your email to receive a verification code. A blue rectangle with white text

Description automatically generated
  3. If you do not receive an email, you can input your phone number to receive the verification code via text. A screenshot of a phone

Description automatically generated
  4. Input and verify this codeA blue rectangle with white text

Description automatically generated
  5. You can now reset your password.



Do you know your current password but want to change it to something new?


Learner Portal

  1. Login to your account. (https://learn.refreps.com/login)

  2. From the dashboard, navigate to the “Profile” tab on the left hand side toward the bottom.

  1. Click “Password”.

  2. Create your new password. 


Instructor Portal

  1. Instructors can change their password by clicking the picture icon in the top right. 
  2. Click “Profile”
  3. Click “Password”.
  4. Create your new password.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article